By
Claire Ellicott
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Outrage: A quarter of TSB customers could not use their cards after two of the company’s seven servers failed
Hundreds of thousands of customers were left unable to use debit cards and cashpoints yesterday as the result of a computer glitch.
Lloyds Banking Group, which has 22million customers and is the largest retail bank in the UK, apologised for the widespread disruption – the latest in a series of IT problems to hit UK banks in recent years.
It said debit card transactions were affected between 3pm and 6pm yesterday, while Lloyds, TSB, Halifax and Bank of Scotland customers at around 3,500 of its ATMs suffered problems for four and a half hours.
But despite this, there was no mention of problems on the bank’s website last night.
TSB said a quarter of its customers’ debit card transactions were affected after it suffered problems with two out of seven computer servers.
It has 4.6million customers and more than 630 branches. Furious customers last night took to Twitter to